Welcome to the shipping and delivery page for Mslappy. At Mslappy, we understand that fast and reliable shipping is important to our customers. We strive to provide the best possible shipping options for our products at competitive prices.
- Shipping options We offer free shipping on all orders within Delhi. For Other States, shipping charges will apply and will be calculated at checkout. We use reliable carriers such as Blue Dart Express, Delhivery, DHL, DTDC, Shiprocket, and other courier services to ensure timely delivery of your order.
- Estimated delivery times Estimated delivery times are provided at checkout and are based on the availability of the product and the shipping destination. Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to unforeseen circumstances such as weather, holidays, or other events beyond our control.
- Tracking your order You will receive a tracking number and a link to track your order once it has been shipped. You can track the progress of your order using this link and stay updated on the estimated delivery date.
- Receiving your order Please ensure that someone is available to receive your order at the shipping address provided. If no one is available to receive the order, it may be returned to the carrier’s facility and may be subject to additional shipping fees to have it re-delivered.
- Damaged or defective products If you receive a damaged or defective product, please contact us immediately at info@mslappy.com. We will work with you to resolve the issue and, if necessary, provide a replacement product.
- Cancelled orders If you need to cancel your order, please contact us as soon as possible at info@mslappy.com. If your order has already been shipped, it may not be possible to cancel it and it will be subject to our return policy.
- International orders For international orders, please be aware that additional duties, taxes, and fees may apply and are the responsibility of the recipient. These fees are typically collected by the carrier at the time of delivery and are not included in the shipping charges calculated at checkout. Please check with your local customs office for more information on duties, taxes, and fees that may apply to your order.
- Returns and exchanges We offer a 3-day return policy for all of our refurbished laptops. If you are not satisfied with your purchase, you can request a return by contacting us at info@mslappy.com within 3 days of receiving your laptop. Please note that the product must be in its original condition, with all tags and packaging intact, and free of liquid damage to be eligible for a return. The original shipping charges are non-refundable.
- Contact us If you have any questions or concerns about your order, please don’t hesitate to contact us at info@mslappy.com. Our customer support team is available to assist you Monday through Friday from 9am to 6pm IST.
Conclusion At Mslappy, we are committed to delivering the best possible products and services to our customers. We believe that everyone deserves the best possible laptop for their individual needs and budget, and we are passionate about bringing that to you. If you have any questions or concerns about your shipping and delivery, please don’t hesitate to reach out to us. We’re always here to help!