FREQUENTLY ASKED QUESTIONS

Mslappy is a trusted supplier of superior quality refurbished laptops from leading brands such as Dell, HP, and Lenovo. We believe that every customer deserves the best possible laptop for their individual needs and budget, and are passionate about delivering the best products and services. This is why we have created a comprehensive FAQ page to address any questions or concerns you may have about our refurbished laptops.

 
What is Mslappy?
  1. Mslappy is a refurbished laptops supplier that provides superior quality Dell, HP, and Lenovo laptops at unbeatable prices. Our goal is to make sure that every customer gets the best possible laptop for their individual needs and budget.

What is a refurbished laptop?
  1. A refurbished laptop is a pre-owned laptop that has been restored to its original factory settings and tested for full functionality. Refurbished laptops are a great way to get a high-quality laptop at a more affordable price.

Why should I choose Mslappy for my refurbished laptop needs?
  1. At Mslappy, we are passionate about bringing our customers the best possible products and services. All of our laptops are tested and fully functional before they reach our customers, so you can be confident in your purchase. Additionally, we offer a wide range of laptops, including budget-friendly refurbished laptops and new flagship models, so you can find the perfect laptop for your unique needs and budget.

What brands of laptops do you offer?
  1. We offer refurbished Dell, HP, and Lenovo laptops. We carefully select the best laptops from these top brands to bring you the best possible products.

What is the warranty period for your refurbished laptops?
  1. All of our refurbished laptops come with a 3-months warranty.

How do I make a purchase from Mslappy?
  1. Making a purchase from Mslappy is simple. Just browse our website to find the laptop that best fits your needs, add it to your cart, and complete the checkout process. You can pay for your laptop with a credit card, debit card, or PayPal.

What is your return policy?
  1. If you're not completely satisfied with your purchase, you can return your laptop within 3 days for a full refund. Please see our return policy for full details and instructions.

What is the delivery time for my laptop?
  1. Delivery times will vary depending on your location, but we aim to deliver all orders within 3-7 business days.

How is my privacy protected when I make a purchase from Mslappy?
  1. At Mslappy, we take the protection of your personal information seriously. We use industry-standard SSL encryption to protect your personal and financial information during the checkout process.

How can I contact Mslappy if I have any questions or concerns?
  1. If you have any questions or concerns, you can contact us by sending an email to info@mslappy.com or by filling out the contact form on our website. Our customer support team (9119067192) is available to assist you Monday to Friday from 9:00 am to 5:00 pm.

Are refurbished laptops reliable?
  1. Yes, refurbished laptops can be just as reliable as new laptops. At Mslappy, we carefully select the best refurbished laptops and test them thoroughly before offering them to our customers, so you can be confident in the reliability of your purchase.

What is the condition of refurbished laptops sold by Mslappy?
  1. All of the refurbished laptops sold by Mslappy are in brand new good condition and have been restored to their original factory settings. They have also been tested for full functionality to ensure that they are in good working order.

Can I upgrade the specifications of my refurbished laptop from Mslappy?
  1. In some cases, you may be able to upgrade the specifications of your refurbished laptop. Please contact our customer support team for more information and to discuss your specific needs.

Is it safe to buy a refurbished laptop from Mslappy?
  1. Yes, it is safe to buy a refurbished laptop from Mslappy. All of our refurbished laptops are thoroughly tested for full functionality and come with a 3-months warranty, so you can be confident in your purchase.

Can I get a discount for bulk orders of refurbished laptops from Mslappy?
  1. Yes, we offer discounts for bulk orders of refurbished laptops. Please contact our customer support team for more information and to discuss your specific needs.

How do I get technical support for my refurbished laptop from Mslappy?
  1. If you need technical support for your refurbished laptop from Mslappy, please contact our customer support team (support@mslappy.com). They will be happy to assist you with any questions or issues that you may have.

Can I pay in installments for my refurbished laptop from Mslappy?
  1. We do not currently offer installment plans for our refurbished laptops. However, you can pay for your laptop using a credit card, debit card, or PayPal.

What should I do if my refurbished laptop from Mslappy is not working properly?
  1. If your refurbished laptop from Mslappy is not working properly, please contact our customer support team. They will assist you in resolving the issue and will, if necessary, provide instructions for returning your laptop for repair or replacement.

Can I get a custom configuration for my refurbished laptop from Mslappy?
  1. In some cases, you may be able to get a custom configuration for your refurbished laptop. Please contact our customer support team for more information and to discuss your specific needs.

What is the warranty policy for refurbished laptops from Mslappy?
  1. All refurbished laptops from Mslappy come with a 1-months warranty. This warranty covers any defects in materials and workmanship, but does not cover damages caused by accidents, liquid damages, physical burning, Physical damage or misuse.

How can I return my refurbished laptop from Mslappy?
  1. If you need to return your refurbished laptop from Lapmint, please contact our customer support team. They will assist you in the return process and provide instructions for returning your laptop.

Can I exchange my refurbished laptop for a different model from Mslappy?
  1. Yes, you can exchange your refurbished laptop for a different model from Mslappy. Please contact our customer support team for more information and to discuss your specific needs.

What is the payment process for a refurbished laptop from Mslappy?
  1. The payment process for a refurbished laptop from Mslappy is secure and easy. You can pay for your laptop using a credit card, debit card, or PayPal. Your payment will be processed immediately and your laptop will be shipped once payment has been received.

Can I cancel my refurbished laptop order from Mslappy?
  1. Yes, you can cancel your refurbished laptop order from Mslappy. If you need to cancel your order, please contact our customer support team as soon as possible.

Can I get a cash-on-delivery option for my refurbished laptop from Mslappy?
  1. Yes, we offer a cash-on-delivery option for our refurbished laptops.